1. Refund Eligibility

We offer a 7-day money-back guarantee for all our services, subject to the following conditions:

• The refund request must be made within 7 days of the initial purchase
• The service must not have been substantially delivered or completed
• No refunds are available for custom development work that has already begun
• Support and maintenance plans can be cancelled at any time, with refunds prorated for unused months

2. Non-Refundable Services

The following services are non-refundable once work has begun:

• Custom plugin development after requirements have been finalized
• Server setup services after configuration has been started
• Consultation services after the consultation has taken place
• Digital products that have been downloaded or accessed

3. How to Request a Refund

To request a refund, please contact us with the following information:

• Your full name and email address used for the purchase
• Order number or transaction ID
• Reason for the refund request
• Any relevant documentation or proof of purchase

Refund requests should be sent to: support@vkdevelopment.online

4. Processing Time

Refunds are typically processed within 7-8 business days from the date of approval. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

5. Contact Information

If you have any questions about our refund policy, please contact us:

• support@vkdevelopment.online
• vkdevelopment.online/refund
• Response within 32-48 hours

Note: We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.